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Faqs

Home » Faqs

The Amigo shopping cart is running very slow and will barely move in reverse.

Problem: Old style potentiometer has a controller programmed for a Hall Effect potentiometer. Solution: Install Hall Effect potentiometer or reprogram the controller.

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What are some travel tips for traveling with mobility equipment?

Traveling with your Amigo mobility scooter can be made easier with accessible travel tips. Learn more here.

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What criteria does Medicare use to determine eligibility for mobility scooters?

The first step in applying for a mobility scooter through Medicare is to get a prescription from your physician. The physician and durable medical equipment provider will then complete a [...]

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Are there any helpful suggestions for simple service repairs?

In short, yes. View our service videos here. Also available are the following guides: Battery does not last all day My Amigo will not run My Amigo is running slow at full throttle Charger may not [...]

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I purchased my Amigo used online. Where can I find an owner’s manual?

Find a list of owner’s manuals here. If you’re having trouble finding an owner’s manual, please contact our customer service team at 1-800-248-9131.

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When do I need to replace the batteries for my Amigo?

Batteries generally need to be replaced every 12-18 months (24-36 months with proper charging). If you are having trouble with charging or notice batteries getting hot or bulging during charging, [...]

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How long do batteries last when fully charged?

Battery performance depends on a variety of factors, including the size of the batteries, temperature, speed traveled, terrain and more. Generally you will be able to get through the day without [...]

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How long does it take to charge a battery?

If a battery is fully discharged, it may take up to eight (8) hours to reach a full charge. Good charging habits improve battery performance. It’s helpful to charge batteries at every [...]

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How can I relieve seating pressure and avoid skin breakdown?

Foam provides a stable seating surface that helps with a variety of positioning issues. Foam only needs to be replaced about once a year, and foam cushions offer a low-maintenance option to help [...]

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I purchased my Amigo with a standard seat. Can I upgrade to a Power Seat Lift?

Yes, you can upgrade a standard seat post to a power seat lift (PSL) and you will need a new upper seat post as well. A PSL requires a Touchtron or Travel Switch handle. See options here.

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